Beach Gear Cancellation Policy
Either party may terminate this rental agreement at any time by providing written notice of cancellation to the other party. In the event of cancellation by the customer, a refund of any prepaid rental fees will be made based on the following schedule:
- Prior to One Week of Service: If an order is cancelled more than one week prior to the scheduled service, a full refund will be provided to the customer.
- Within One Week of Service: For orders cancelled within one week, but greater than 24 hours of the scheduled service, the customer will be eligible for a 50% refund of the total amount paid.
- Within 24 hours of service: In the event that an order is cancelled within 24 hours of the scheduled service, no refund will be issued to the customer.
- There are no refunds due to inclement weather.
Emerald Coast Premier Rentals reserves the right to cancel this agreement at any time for any reason. Reasons include, but are not limited to failure to comply with the rental terms and conditions. In the event of cancellation by Emerald Coast Premier Rentals, any prepaid rental fees will be refunded in full to the customer.
At ECPR, we want to make sure you have the best experience possible. Thank you for choosing ECPR for your beach gear rental needs. If you have any questions or concerns regarding our rentals, please don’t hesitate to contact us.